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Paramedic Drop-Ins Help Reduce 9-1-1 Calls in Canada

imgres-3A Canadian pilot program designed to have paramedics make short weekly visits to seniors in a low-income senior housing complex has shown to have an impact by reducing the number of emergency 9-1-1 calls from the complex.

Designed to reduce the high volume of calls from the complex, two paramedics from the Emergency Medical Service provided weekly drop-in visits to talk to seniors about risk factors such as lifestyle habits including smoking and poor eating, as well as household risks to help reduce the incidence of falls and or fire.

With the paramedics as a regular fixture at the housing complex, they became a trusted source of information for the seniors, leading to behavioral changes and less calls for non-life threatening needs. You can find out more about the pilot program here.

While home care services differ from weekly paramedic visits, private duty elder care providers using a home care software or home care system, like ClearCare Online can help seniors also reduce the incidence or risk of emergencies by providing companionship and care that family members may not be capable of providing.

For example, a home care software or home care system can allow caregivers to be aware of chronic conditions of seniors, and help better manage them. Caregivers can also leave messages for agency administrators and other members of a senior’s care team within the home care software so that they are aware of changes in condition that may present an emergency when caregivers are not in the home.

Scheduling capabilities of a home care software or home care system like ClearCare Online also gives clients the ability to schedule shifts when they are at a higher risk of fall or care need – such as around bathing or cooking times, or medication schedules.

While some home care clients need live-in care, for those who require assistance only on an occasional basis, home care software helping to manage schedules and client needs can provide a trusted presence much like the Canadian paramedics that as long term positive effects.

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