While Seniors are a popular target for scams targeted at wiping out their bank accounts, many seniors and their families are unaware that seniors are also a popular target for healthcare related scams. Scams centered around Medicare or Medicaid often aim to make false claims against a senior’s medicare, or lure a senior to give out personal information to someone posing as a healthcare representative. This information is, in turn, used to steal the senior’s identity or gain access to sensitive health information.
To help guard against these scams, there are a few things that both seniors and the people who care for them can do:
- Guard Personal Information: Seniors and their caregivers should be aware of always guarding personal information – such as Social Security Number, Medicare ID, or financial information. Medicare or Social Security will never knock on your door or call you at home for solicitations unless you have contacted them first. Professional caregivers who note any solicitations for senior’s personal information that seem out of sorts should log such in their home care software or home care system, like ClearCare Online.
- Use Only Official Websites: For any online business, seniors and their loved ones should be advised to use only official websites and check any resources with Medicare directly if they suspect they may be accessing fraudulent resources. Using a home care software or home care system allows professional caregiver to relay concerns from seniors to other members of the care team and family members in case a circumstance needs further attention.
- Report Fraud: If seniors wind up receiving fraudulent communications or have an encounter with someone trying to gather their personal information for unofficial use, they are encouraged to report the fraud by calling 1-877-438-4338. This is something that caregivers and family members can also help report and track within a home care software or home care system if suspicious activity continues.Some seniors also have concerns over inaccurate billing from their in-home care providers. However, by choosing a home care agency that utilizes a home care software or home care system, like ClearCare Online, you can be assured that billed hours are accurate hours. How? With a home care system like ClearCare Online, caregivers clock in and out directly from the client’s home. This detailed information is then logged on the client’s invoice, generated by the home care software – ensuring that seniors and their loved ones know exactly what they’re paying for when it comes to in-home care.
Unfortunately, seniors remain popular targets for scams. However, with the help of a reliable care agency, lots of knowledge and a home care software or home care system to help track outside scam possibilities, the risk of scams against seniors can be reduced.