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Family Caregiving: What Services Do Companions and Personal Aides Offer?

home careThe desire to age in place is an increasingly common request amongst senior citizens. However, there often comes a time when seniors want to live at home, but need a little help with their daily activities, transportation or errands. When this time comes, seniors and their loved ones often consider hiring a home care agency that offers companion and personal aide services. However, confusion over exactly what types of services these caregivers offer is common.

About Home Care Agencies:

Home care agencies that provide non-medical services via companion and personal aide caregivers are often referred to as “private duty” agencies. These businesses match caregivers that work for their agency with clients to provide services on a regular or intermittent schedule. Often, agencies use a home care software or home care system, such as ClearCare Online, to help match clients with the best caregiver and track schedules within the home care software to make sure caregivers don’t miss a shift! A home care system like ClearCare Online can also be used to help track tasks that need to be completed throughout a shift.

Available Services:

While services provided will vary slightly by agency, most agencies offering care from a companion or personal care aide will offer services such as:

• Companionship and/or activities
• Transportation and errand assistance
• Meal preparation
• Reminders to take medications
• Light housekeeping
• Assistance with bathing, dressing & basic hygiene
• Standby assistance for morning/evening routines

Typically, tasks can be tailored to the needs of an individual senior and agencies using a home care software or home care system such as ClearCare Online can log the specific needs of a client via a care plan and scheduled tasks. All of this information is then available to caregivers in the field as they log into the home care software and home care system via a mobile device or check in to their shift using a telephone-based clock-in system.

It’s important to note that based on the particular agency services may differ – for example, some agencies may offer additional housekeeping services such as laundry & linen help, while others may offer fewer services in a specific area of need. For that reason, it’s helpful to know what kind of assistance you’re looking for when searching for the best home care agency to meet your needs.

For more information on how to choose the best home care agency, and how an agency using a home care software or home care system, like ClearCare Online, can benefit seniors and their loved ones, see our blog post “What Questions Should I Ask a Home Care Agency.”

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