A recent article in the Herald Tribune, written by Barbara Peters Smith, shared insight on the importance of person-centered elder care from nurse and Oregon-based elder care consultant Barbara Rader. In the piece, Rader describes the importance of care providers being supported by a system that supports care that meets the needs of an individual rather than the requirements of regulatory bodies.
Rader cited an example of a co-worker who was dying from cancer and opted to be treated at home as her life drew to a close. One day, when care providers attempted to treat a bedsore, the patient resisted the care, wanting to make her own decision on the course of treatment, which is when Rader had a revelation. “I realized: what difference did it make if she had a bedsore? She was dying and wanted some control over how this happened,” said Rader.
After that experience, Rader applied similar thoughts and research to individuals with dementia who often refused or intensely resisted baths or showers. While showers were required by the regulations of the nursing homes where the individuals she studied were housed, she found that towel baths in bed were less intrusive and ended up in a much more peaceful experience for both patients and caregivers. By looking at Rader’s research, it’s easy to see that person-centered care has major benefits – whether an individual is living in a facility or at home.
How Home Care Software and Home Care Systems Encourage Person-Centered Care
Choosing to age in place sets a stage for person-centered care, as quality caregivers should be learning the routines and needs of an individual in their most familiar surroundings. However, even the best caregivers can use a hand, and with advanced homecare systems and home care software from ClearCare, the client is center-stage.
Here’s how: Home care systems, such as ClearCare, allow administrators to note important details in a web-based client assessment stored in the home care software. When details from bating preference to a client’s morning coffee routine are detailed out, caregivers can then access these details from the home care software in the field via mobile tablet or smartphone – meaning that if regular caregivers need a reminder, or a new caregiver is assigned to the case, continuity of care remains high.
Additionally, tasks created within the home care systems and home care software help remind caregivers of the individual needs of their clients. And, when each task is checked off, both administrators and family members with secure access to the home care software can see updates in real time – ensuring that clients and their care teams are assured that every need is met.
Giving seniors a say in how they live their golden years is an important part of the person-centered care method, and with the assistance of home care systems or home care software, such as ClearCare, home care agencies can ensure that the center of their care is the client.