The required tools to run a homecare business may seem obvious: caregiver telephony, client profiles, a scheduling system, a billing method. Without an efficient homecare system, agency owners and administrators can become quickly overwhelmed with daily business operations.
Utilizing these five essential tools for the homecare agency owner can help you establish a homecare system that allows you to provide stellar customer service while finding a realistic balance between work and personal time.
Websites are an essential tool for any business in today’s marketplace. Prospects are quick to turn to the internet to research a company, and maintaining a website gives you the power to control your business’ online image. Keep the site up-to-date with contact information, and with ClearCare you can even include a link to your agency’s family homecare software access portal.
Homecare Software can dramatically reduce the amount of time spent on managing paper care logs and care journals, communicating with caregivers and clients, scheduling, billing and more. ClearCare offers homecare agency owners a powerful tool, at an affordable price. Moreover, it provides the ability to manage existing clients and win new business with ease.
Smartphones and Tablets provide access to the internet from anywhere. Combined with homecare software like ClearCare, these devices give agency owners the power to manage their business from anywhere. Fortunately, these devices are also available at various price points making them affordable for anyone. Those interested in tablets may like the Apple iPad for about $500, or the less expensive Kindle Fire at a $200 price point.
1-800-Numbers allow long distance family caregivers to contact your agency at no cost and, while a local number is important, you can purchase a 1-800 number with an easy-to-remember phrase. Think about popular numbers like 1-800-FLOWERS; referred to as “vanity numbers,” these 1-800 numbers can act as catchy marketing tools and an integral part of your agency's homecare system.