Whether you are a start-up agency, establishing yourself as a home care provider, or already an established leader in the private duty sector, having an appropriate number of caregivers is imperative to providing the best possible service. However, many homecare agency owners wonder how they can gauge whether their caregiver pool is too small, too large, or appropriate for the size and projected growth of their agency. Tools like homecare software can be helpful in managing your caregiving staff, but follows are 3 questions to help you evaluate whether or not your agency is “right-sized” in its caregiver staff:
1. Does your caregiver pool possess the appropriate knowledge to provide the level, and quality of care that your agency strives to provide?
Does your agency provide just companion services, or are CNA services also available? Do you strive to be a leader in Alzheimer’s care in your area? Evaluate whether or not your current caregiver staff possesses the appropriate training, certifications, ability and desire to provide the type of care that your agency currently provides, and plans to provide in the future. If not, it may be appropriate to start expanding your caregiver pool to increase the level of skill among caregivers. Utilizing homecare software or a homecare system, like ClearCare, will allow you to easily track and monitor caregiver certifications and training.
2. Do you have enough qualified caregivers available to cover all of your current shifts?
When a caregiver is out ill, or needs to take vacation time, do you have enough qualified caregivers on your staff to fill shifts without requiring staff to work overtime? Homecare software or homecare system packages will allow you to easily track caregiver shifts and ensure that all of your clients needs are met even while their normal caregivers may be on unavailable.
3. Do you have enough caregivers to grow your business as desired?
Does your business plan map out a desire to expand your clientele? If so, evaluate whether or not you have enough caregivers to quickly respond to requests for new care and still provide a stellar level of care to current clientele. Track your available caregivers, and prospects for new service, via a powerful homecare software or homecare system to help you manage your ratio of caregivers to clients. Conversely, you may want to evaluate if you have a large pool of caregivers always on stand-by and refrain from hiring additional caregivers until you have expanded your clientele.
Leave a comment and let us know what you have done to manage the size of your caregiver staff! Have you found a homecare system, like ClearCare has helped you manage your available caregiver pool, or are you using a combination of methods to manage the size of your staff?