All too often family caregivers are the unsung heroes of American society. Amongst our rapidly aging population, they keep seniors on track to live as healthfully and independently as possible. Since 1997, the week of Thanksgiving has been proclaimed as National Family Caregiver week, with Presidents making proclamations declaring the importance of family caregivers and a number of organizations making extra efforts to recognize caregivers and their role.
For example, this year even Hallmark is getting in the mix, with a contest designed to develop cards specifically for caregivers! However, home care agencies can also use this opportunity to let the family caregivers of their clients know how appreciated they are. Here are some examples of how ClearCare Online’s home care software can help home care agencies manage a family caregiver appreciation campaign.
Send a Note of Thanks:
When a loved one hires you to help care for their senior family member, they are placing an immense amount of trust in your caregivers. Use your ClearCare Online home care software and home care system to send an email directly from the home care system to family contacts to thank them for the faith in your organization and tell them how much their work as a family caregiver is appreciated.
Track Family Contacts:
Keeping family caregivers in the loop with care while they are not present can have a major impact on how comfortable they are in taking time for their own wellbeing. With a home care software like ClearCare Online, you can track caregiver contacts within the home care system and quickly look them up in case of emergency.
However, with ClearCare Online’s home care software, you can take that one step further and grant access to the Family Room. With the Family Room, you can allow family contacts to view when caregivers clock in, clock out and listen to messages from caregivers regarding the condition of their loved one. Making information that is available to administrators in the home care software or home care system also available to client contacts celebrates transparency and communication with family caregivers.
Family caregivers are often an integral part of a home care business as primary contacts for clients. During National Family Caregiver month, take the chance to thank family caregivers for their commitment to caring for loved ones – as well as their trust in you to help!