The number of seniors requiring home care is steadily increasing. For example, within 30 years, the number of California seniors over the age of 85 – the age group most likely to use an in-home caregiver – will more than triple to almost two million, growing eight times faster than the state’s population as a whole. Have you given thought to how your agency will meet this challenge? What plans do you have in place to expand your business and thrive among the competition? Let’s take a look at the “ART” of homecare systems: three key ways ClearCare Online’s home care system and home care software can benefit your business and help you satisfy more clients.
A is for Accountability
Let’s face it, we all make mistakes. Caregivers are far from perfect and sometimes they drop the ball. This happens far more frequently with agencies that rely on paper-care journals, which are often inadequately filled out, or even lost. Maybe you have a caregiver or two who are notorious for arriving late for their shifts – only you don’t even know about it. Perhaps the client just accepts the fact that their caregiver is never on time. Wouldn’t you like to know when this happens? With a web-based home care system like ClearCare Online, caregivers are required to use the client’s home telephone to clock into their shift. If they are late, you’ll know it. Secure home care software also means better record-keeping on all daily care logs. This type of accountability will bring your agency to the next level.
R is for Reliability
Earning your client’s trust takes time. You build this trust by providing consistent, reliable care that they can count on. Day after day, shift after shift, your agency must follow through on the commitments it makes. ClearCare Online’s home care system and home care software gives you the tools you need to make this happen. The scheduling software shows you which caregivers are available for what shifts, and alerts you if you’re attempting to double-book. If a caregiver hasn’t clocked into her shift, you will be notified within minutes, giving you the opportunity to make alternative arrangements. Your home care software gives you a “live view” of your entire client base so you’ll notice easily notice any red flags. With a sophisticated client-caregiver matching system in place, your senior clients will always be paired with a qualified caregiver who is just right for the job. Each of these safeguards provided by ClearCare Online’s home care system means more satisfied clients who trust your agency.
T is for Transparency
Studies show that the elderly and their families are all for technology that helps keep seniors safe at home. Family members also want to be involved in their loved one’s care – even from miles away. Your agency can provide real-time, point-of-care transparency by utilizing ClearCare Online’s home care system. Families can log into a secure portal to view completed daily tasks and upcoming schedules. Concerns can easily be communicated using a dependable messaging system. Just think of the powerful impact real-time transparency could mean for your agency.