With the recent decision from the Supreme Court to legally recognize same-sex marriages, much attention has been turned to the Lesbian, Gay, Bi-sexual and Transgender (LGBT) community. However, a sector of this population that often gets overlooked are seniors who identify as LGBT. With needs like anyone else in their golden years, having caregivers trained to best care for LGBT seniors can be a valuable asset to a homecare agency.
In the Wisconsin region, some caregivers are getting an updated course on caring for LGBT seniors via a course called “A Caring Response for LGBT Seniors: Cultural Competency Training.” The course, designed by local advocates for seniors, focused on helping caregivers start a conversation, letting seniors know that their caregiver is a trusted advocate and teaching providers to better communicate potentially sensitive information.
“Sometimes, seniors will go back into the closet,” says Susan Sullivan, LaCrosse, WI City Council Member. “Because they don’t feel comfortable being open and honest with their caregiver.” Training seminars, like these, are designed to help providers better ease those fears.
How a Homecare Software or Homecare System Can Help Better Serve LGBT Seniors
In-Agency Communication: With the power of a homecare software or homecare system, such as ClearCare Online, intake coordinators have the ability to keep detailed notes on clients, covering preferences from dietary restrictions to sexual orientation and securely communicate this information with caregivers.
Caregiver Matching: It is vital that seniors feel comfortable and secure with their caregivers. With caregiver matching within ClearCare Online’s homecare software and homecare system, agency administrators can match new LGBT senior clients with caregivers who are well equipped to create a comfortable environment for their new clients.
Caregiver Training Records: One of the best tools that homecare agencies can equip their caregivers with is knowledge. With ClearCare Online homecare software and homecare system, agencies can easily track caregivers who have taken special trainings geared toward creating a comfortable caregiving relationship with LGBT seniors – allowing their clients to feel safe and secure in their home and sexuality while receiving in home assistance.
As the number of LGBT seniors seeking in-home care grows, the best homecare agencies will work to hire and train respectful, skilled caregivers who will honor their clients regardless of sexual orientation. And with a robust homecare software or homecare system, such as ClearCare Online, providing better care for seniors of all niches just got easier.