They also looked to reduce their unemployment claim liability and strove to enhance the quality of care they provided to their clients.
In response to home care industry professionals we’re thrilled to announce ClearCare Schedule Genie. Schedule Genie’s enhanced functionality provides home care agencies with unique features that significantly improve scheduling efficiency, cut down on scheduling time by as much as 75%, reduce agency liability when faced with erroneous unemployment claims, and help increase quality of care.
What is ClearCare Schedule Genie?
With Schedule Genie, customers get:
- Care Matching, which automatically recommends caregivers based on each client’s needs and caregiver availability.
- Overtime Check, which tracks caregivers’ hours and alerts agencies if caregivers will be put into overtime –– eliminating costly overtime mistakes.
- Text-to-Shift, which enables agencies to quickly offer shifts via bulk text message –– without having to pick up the phone.
- True 2-Way Messaging, which simplifies receiving caregiver messages by sending replies directly to an agency’s inbox –– whether it’s Outlook, Gmail, or another provider. Delivery confirmations hold caregivers accountable for receiving an agency’s messages.
- Conversation Threading, which organizes all outbound and inbound emails and texts in one central location –– reducing unemployment claim liability.
“With the efficiencies gained by using Schedule Genie, we’ve been able to concentrate on growing our client base, scaling our business, and delivering the very best care,” said Jerod Evanich, Owner of A Place at Home. “Now we can avoid time spent at the unemployment office, keep our insurance premiums low, and prevent spending on unnecessary legal fees.”
Home care professionals have told us that filling open shifts and scheduling across complex care situations are some of their most challenging and time intensive processes, and we’re thrilled with the efficiency gains reported from our partners. With Schedule Genie, we’re able to deliver enhanced functionality and mobility that saves agencies time, expense, and risk, so that they can do what they do best -- provide excellent and compassionate care to their clients.
ClearCare Schedule Genie is available now. For more information on ClearCare Schedule Genie, give us a call at (800) 449-0645 or visit www.clearcareonline.com/schedule-genie.