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Seniors Helping Seniors selects ClearCare Online, extends technology into the home

ClearCare Online, the leading technology platform for aging in the home, today announced its partnership with Seniors Helping Seniors, a national in-home care franchise network with more than 250 locations throughout the U.S.

Earlier this year, Seniors Helping Seniors was recognized by Forbes Magazine as a top franchise – ranking sixth on the list of top U.S. franchises. “It’s never been a better time to be in the home care business – more families need support with aging issues than ever,” said Daniel Jan, VP of operations at Seniors Helping Seniors. “Our steady network success is a result of our strong commitment from franchise partners and collaboration during periods of change. Selecting ClearCare was a strategic decision made by our Franchise Partner Council to raise the bar for how technology runs their business and interacts with families and caregivers.”

ClearCare Online is a cloud-based web and mobile platform that provides tools for elderly and disabled adults to age at home by leveraging technology. ClearCare’s tech suite enables home care agencies to operate efficiently while keeping families and caregivers connected in the care process. In addition to supporting back office functions, the Family Room and Caregiver portals extend transparency of care and improve communications between care constituents.

ClearCare Online leads the category by offering platform solutions for home care agencies beyond just software. Integrated payment processing, background checks and tax credit submissions were all released in the first half of this year.

“Seniors Helping Seniors has a unique appeal to clients in need – offering a qualified caregiver, who is also a senior, creates a special bond. By selecting ClearCare Online, Seniors Helping Seniors maintains a classic differentiator, while electing to modernize the tools their offices, caregivers and clients use to deliver quality care in the home,” said Geoffrey Nudd, CEO at ClearCare. “Home care is the lowest cost of care, catering to the world’s highest cost patient population. We believe home care has a tremendous role in solving the healthcare and aging crisis of our time. It’s an honor to partner with Seniors Helping Seniors to support our aligned missions of helping to improve healthcare and aging.”

Seniors Helping Seniors’ Franchise Partner Council vetted ClearCare Online through a multi-month process that put their franchise owners at the center of the selection.

“Coming from a digital world at Capital One, I went looking for a system before I became a franchise owner,” said Michael Muscarella, owner at Seniors Helping Seniors in Richmond, VA. “I have set up many CRM and scheduling systems over the past two decades, so I had a particular bias for my needs. My goal in choosing a system was to avoid reinventing the wheel or patching systems together, instead opting to start with the best in class. ClearCare’s integrated billing, scheduling and payment processing has met all of my expectations. Plus, the recent platform addition that enables us to run background checks has been a great help. The Family Room portal and its ability to manage the family interaction and clear up decision making, as well as billing issues between family members, has been a selling point and a clear differentiator for us. It’s clear choosing ClearCare was the right decision.”

ClearCare Online powers the world's largest network of in-home care providers.

About Seniors Helping Seniors

Seniors Helping Seniors® In-Home Services is a leading franchise network in the senior in-home care market. The company was founded in 1998, serving the Berks County, PA, area. In 2007 the company opened its first franchised location, and the network has grown rapidly to more than 250 franchised locations by staying true to the founders' goal of providing quality, caring in-home care services that allow clients the opportunity to age in place.

Founded by Kiran and Philip Yocom in Reading, Pennsylvania, Seniors Helping Seniors has a unique niche in this rapidly growing field. They pair older, active adults willing to provide in-home support services, with less active seniors in need. The organizational mission is “To improve the Quality of Life of senior citizens in our community by finding ways for seniors to help each other.

Before coming to the U.S. from India, co-founder Kiran Yocom worked with Mother Teresa; that experience inspired her to care for those unable to care for themselves.

About ClearCare Online

ClearCare Online is a San Francisco technology company that supports private-duty home care companies with the leading software technology platform for efficient, cost-effective aging at home. ClearCare's web and mobile platform helps home care agencies operate efficiently and grow, and improves healthcare and aging for families with scheduling, billing, payroll, marketing, and point-of-care transparency tools. For more information, please visit www.clearcareonline.com.


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