Managing, recruiting and training caregivers can be one of the most challenging aspects of running a home care business. Whether your agency has 5 caregivers or 500, finding efficient ways to manage recruitment, training and human resources is essential to allowing for growth and enjoyment when it comes to managing your business.
While hiring dedicated staff for caregiver management is one option, this is a costly investment that will require more managers as your caregiver pool grows. Conversely, using technology such as that provided within a home care software or home care system, like ClearCare Online, can help you best organize all of the intricacies required to manage caregivers.
From the very beginning, and electronic application for employment lets caregivers know that your agency uses technology to bring efficiencies to your operation. Having this application integrated with your home care software or home care system reduces time spent collecting and filing paper applications, as well as allowing you to track caregivers in the hiring process within your home care software from the very first interaction.
After hiring, the ability to track caregiver certifications and credentials within your home care software or home care system can greatly reduce time spent on paper filing. And with automated reminders of expiration dates, both agency administrators and caregivers can keep on top of their certifications and education.
Home care software, like ClearCare Online, can also play a vital role in daily communications. For example, automated texts or emails to remind caregivers of their shifts the next day and the ability to communicate with administrators via the home care system’s telephony system further empowers caregivers to play an active role in their employment.
Since caregivers work outside of the office, management can be a daunting task. However, with communication and tracking abilities within ClearCare Online’s home care software, you can ensure your clients and caregivers that technology is helping you and your caregivers always stay on the same page – even if it’s the same web page!