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800.449.0645 Caregiver Support

Where to Find Homecare Agency Ratings

homecare researchWhen choosing a homecare agency for your loved one, you want to find out as much information as possible before the interview process. This helps you narrow down potential choices, and know which questions to ask during the interview. Consumer reviews and resource websites can help you determine which agencies to put on your list – and which to leave off. Look for agencies with proper licensing, certifications, and using homecare software or homecare systems and you’ll be on the right track. Here are three sites we recommend for your research.

Cite Health

This informative site lists states alphabetically, with a short summary of the state’s population and number of homecare agencies. When you click on the state, it brings up an alphabetical list of cities that have agencies. Once you choose a city, you can see a brief report of each of the agencies, including address and phone number. Clicking on the name of the agency brings up more details, such as certification date, ownership type, service areas, financial figures, and client ratings. You can also view the services each agency offers, although you will likely have to call to see if they provide homecare software or homecare systems, like ClearCare, that provide high-level transparency.

Our Parents

This site makes searching easy. You can choose what special services to include, the price range to search between, and distance to your location. The search results bring up all the relevant details including contact information, ratings, payment options, average price, and user reviews. Be sure to look for homecare systems and homecare software like ClearCare in the comments section, or ask the agency representative if they offer homecare software.

National Association for Homecare & Hospice

The NAHC contains the most comprehensive database of more than 20,000 homecare and hospice agencies, with an agency locator lets you set the search parameters. Click on an area of the map, or choose your state and city from the drop-down menu. You can set the locator to search for agencies located within 5 to 500 miles of the selected area. Search results give a detailed description of each agency, with colored stars designated to represent accreditations, licenses, and certifications. Although this site does not provide as many details as others, you have enough of an overview of each agency to make comparisons. Remember to ask the agency supervisor about what homecare systems they provide.

Choosing the best homecare agency is one of the most important decisions you can make. Licensed agencies rate higher than those that are not, and users generally give better marks to certified caregivers. Agencies that use ClearCare’s homecare software receive rave reviews – both from clients and their family members. Take the time to do careful research and you’ll surely find an agency that satisfies all your requirements.

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Derek Jones

Derek enjoys spending time with family running road races, has completed 6-half marathons, mountain biking, and anything to do with baseball or the outdoors.