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800.449.0645 Caregiver Support

Caregiver Training Video Library

Sometimes a video is the best way to pass along instructions. Send your caregivers links to these quick videos when you need to explain how to perform specific tasks in ClearCare. Just copy the video link and paste into your message.

 
1. How to Download the ClearCareGo Mobile App (iPhone)
(0:58)
 

2. How to Download the ClearCareGo Mobile App (Android)
(0:32)

 
3. How to Log into ClearCareGo
(0:39)
 

4. How to Navigate Your Profile
(1:06)

 

5. How to Get Directions to a Client's House (iPhone)
(0:30)

 

6. How to Get Directions to a Client's House (Android)
(0:26)

 

7. How to Clock In to a Shift
(0:40)

 
8. How to Complete the COVID-19 Caregiver Questionnaire
(0:44)
 
9. How to Complete the COVID-19 Client Questionnaire
(0:30)
 

10. How to Manage Tasks
(1:22)

 

11. How to Access the Client Tab
(0:49)

 

12. How to Access the Care Plan
(0:34)

 

13. How to Take a Photo
(0:26)

 

14. How to Input Mileage and Add Comments
(1:16)

 

15. How to Use E-Signatures
(0:34)

 

16. How to Use Change in Condition
(0:59)

 

17. How to Use WorkSafe
(0:42)

 

18. How to Clock Out
(2:20)

 

19. How to Log Out of the Mobile App
(0:29)

 

20. How to See Open Shifts
(0:48)

 
21. How to Add or Change Hours Wanted
(0:25)
 
22. Caregiver Unavailability
(2:24)
 

23. How to Create an Ad-Hoc Shift (1:39)

 

24. Spanish ClearCareGo
(1:43)

 

25. Mobile App Tips & Tricks
(1:29)