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800.449.0645 Caregiver Support

Electronic Visit Verification (EVV)


CHECK YOUR STATE'S STATUS

lp_evv_phoneThe 21st Century Cures Act mandates that states implement EVV for all Medicaid Personal Care Services (PCS) that require an in-home visit by a provider. According to the 21st Century Cures Act, specific elements of a visit must be electronically verified, including:

  • Date of the service
  • Location of service delivery
  • Individual providing the service
  • Time the service begins and ends

ClearCare is the partner to help ensure you’re ready.

If your state allows you to choose your own Electronic Visit Verification solution, ClearCare, powered by WellSky®, is compliant with federal requirements. ClearCare captures EVV information via both telephony and the ClearCareGo Mobile App when caregivers clock in/out, automatically recording the date, time, location, services rendered, and any other visit information.

Delivering Compliant EVV Solutions

Many states and Managed Care Organizations (MCOs) have chosen, or are in the process of selecting, one or more EVV vendors that home care agencies must work with to submit their EVV information.

ClearCare knows what you need to do to comply, and is building solutions in to the ClearCare platform, integrating with many of the most popular EVV vendors, including HHAeXchange, SanData, and Tellus.

State-by-State Status

ClearCare is actively working to provide solutions to meet EVV requirements in your state. Refer to the list below for the latest information. Requirements and timelines are changing regularly, so always check your state's Medicaid web site for updates.

mobile_app_iconThe ClearCareGo Caregiver mobile app makes it easy for caregivers to manage schedules and shifts.
  • Clock in/out
  • Document tasks performed and add notes
  • Record care notes, mileage, and expenses
  • View schedule and shift information
  • Navigate to client’s home in your device’s Maps app
  • Immediately respond to available shift offers
  • Capture Client and Caregiver eSignatures

Alabama

EVV Model: Closed   |   Exemption Approved   |   Mandated System: AuthentiCare

Alabama has chosen AuthentiCare as its EVV aggregation vendor.

In a Closed Model, the state Medicaid program contracts with a single EVV vendor and mandates that all provider agencies use that vendor’s EVV system.

If you haven’t already, you will need to contact AuthentiCare to understand what is required for compliance.

Alabama Medicaid's EVVM page

Alaska

Status: Pending State Requirements  |   Aggregator: Therap

 

ClearCare is tracking Alaska's progress. If you have any information, please contact us.

mm_checkboxYou may continue to use ClearCare as your agency management system.

Alaska Department of Health and Social Services EVV page

Arizona - Solution Available

Status: Solution Available   |   Aggregator: Sandata

 

mm_checkboxYou may continue to use ClearCare as your agency management system. Our solution for Arizona is available.

Arizona EVV initiatives web site

Arkansas - Solution Available

Status: Solution Available  |   Aggregators: Authenticare, CareBridge, HHAeXchange

 

mm_checkboxYou may continue to use ClearCare as your agency management system. Our solution for CareBridge in Arkansas is available.

Arkansas Department of Human Services EVV web site

California

Statue: Pending State Requirements   |   Aggregator: To be determined

ClearCare is tracking California's progress. If you have any information, please contact us.

 

California Department of Social Services EVV page

Colorado - Solution Available

Status:  Solution Available   |   Aggregator: Sandata

 

mm_checkboxClearCare is integrated with Colorado's aggregator, Sandata. You may continue to use ClearCare as your agency management system.

Colorado Department of Health Care Policy & Financing EVV page

Connecticut

EVV Model: Closed   |   Aggregator: Sandata

In a Closed Model, the state Medicaid program contracts with a single EVV vendor and mandates that all provider agencies use that vendor’s EVV system. 

If you haven’t already, you will need to contact Sandata to understand what is required for compliance.

Connecticut Department of Social Services EVV page

Delaware - Solution Coming Soon

Status: Solution Coming Soon   |  Aggregator: Authenticare

 

mm_checkboxYou may continue to use ClearCare as your agency management system. Our solution for Delaware is coming soon.

Delaware Medicaid & Medical Assistance Public Information page

Florida - Solution Available

Status:  Solution Available   |   Aggregators: HHAeXchange, Tellus

 

mm_checkboxClearCare is integrated with Florida's aggregators, HHAeXchange and Tellus. You may continue to use ClearCare as your agency management system.

Florida Agency for Health Care Administration EVV page

Georgia - Solution Coming Soon

Status: In Progress for 2021   |   Aggregator: Tellus

 

mm_checkboxYou may continue to use ClearCare as your agency management system. Georgia has provided integration and readiness timelines that extend into 2021. We have begun work on implementation and will continue to work closely with the state to ensure we deliver a solution within all necessary deadlines.

Georgia Medicaid EVV page

Hawaii - Solution Available

Status: Solution Available   |   Aggregator: Sandata

 

mm_checkboxYou may continue to use ClearCare as your agency management system.

Hawaii Department of Human Services EVV page

Idaho - Solution Coming Soon

Status: Solution Coming Soon    |  Aggregator: Sandata

 

mm_checkboxYou may continue to use ClearCare as your agency management system. Our solution for Idaho is coming soon.

 

Idaho Department of Health and Welfare EVV page

Illinois - Solution Coming Soon

Status: Solution Coming Soon   |   Aggregator: Sandata

 

mm_checkboxYou may continue to use ClearCare as your agency management system. Our solution for Illinois is coming soon.

 

Illinois Department of Human Services EVV page

Indiana - Solution Available

EVV Model: Open   |   Solution Available   |   Aggregator: Sandata

 

mm_checkboxYou may continue to use ClearCare as your agency management system.

Indiana Medicaid EVV page

Iowa - Solution Available

EVV Model: Open   |   Solution Available   |    Aggregator: CareBridge

 

mm_checkboxYou may continue to use ClearCare as your agency management system. Our solution for Iowa is available.

Iowa Department of Human Services EVV Resource Center

Kansas

EVV Model: Closed   |   Aggregator: AuthentiCare

In a Closed Model, the state Medicaid program contracts with a single EVV vendor and mandates that all provider agencies use that vendor’s EVV system.

If you haven’t already, you will need to contact AuthentiCare to understand what is required for compliance.

Kansas Department of Health and Environment web site

Kentucky - Solution Available

Status:  Solution Available   |   Aggregator:   Tellus

mm_checkboxYou may continue to use ClearCare as your agency management system.

Kentucky Cabinet for Health and Family Services, Department for Medicaid Services web site

Louisiana - Solution Available

Status: Solution Available   |   Aggregator: LaSRS

 

mm_checkboxClearCare has implemented a solution for Louisiana. You may continue to use ClearCare as your agency management system.

Louisiana Department of Health EVV page

Maine - Solution Available

Status: Solution Available   |   Aggregator: Sandata

 

mm_checkboxClearCare has implemented a solution for Maine. You may continue to use ClearCare as your agency management system.

Maine Department of Health and Human Services EVV page

Maryland

EVV Model: Closed   |   Aggregator: State System

In a Closed Model, the state Medicaid program contracts with a single EVV vendor and mandates that all provider agencies use that vendor’s EVV system.

If you haven’t already, you will need to contact your state's aggregator to understand what is required for compliance.

Maryland Department of Health Medicaid web site

Massachusetts - Solution Coming Soon

Status: In Progress for 2021   |   Aggregator: Optum

 

mm_checkboxYou may continue to use ClearCare as your agency management system. Massachusetts has provided integration and readiness timelines that extend into 2021. We have begun work on implementation and will continue to work closely with the state to ensure we deliver a solution within all necessary deadlines.

Michigan

Status: Pending State Requirements   |   Aggregator: To be determined

 

ClearCare is tracking Michigan's progress. If you have any information, please contact us.

Michigan Department of Health & Human Services EVV page

Minnesota

Status: Pending State Requirements   |   Aggregator: To be determined

 

ClearCare is tracking Minnesota's progress. If you have any information, please contact us.

Minnesota Department of Human Services web site

Mississippi

EVV Model: Closed   |   Aggregator: FEi Solutions/Medikey

In a Closed Model, the state Medicaid program contracts with a single EVV vendor and mandates that all provider agencies use that vendor’s EVV system.

If you haven’t already, you will need to contact the state's aggregators to understand what is required for compliance.

Mississippi Division of Medicaid web site

Missouri

Status: Pending State Requirements   |   Aggregator: To be determined

 

ClearCare is tracking Missouri's progress. If you have any information, please contact us.

Missouri Department of Social Services EVV page

Montana

Status: Pending State Requirements   |   Aggregator: To be determined

 

ClearCare is tracking Montana's progress. If you have any information, please contact us.

Montana Department of Public Health and Human Services Healthcare Programs web site

Nebraska - Solution Available

Status: Solution Available   |   Aggregator: Tellus

mm_checkboxClearCare is integrated with Nebraska's aggregator, Tellus. You may continue to use ClearCare as your agency management system.

Nebraska Department of Health & Human Services EVV page

Nevada - Solution Available

Status: Solution Available   |   Aggregator: AuthentiCare

 

mm_checkboxClearCare has a solution available for Nevada. You may continue to use ClearCare as your agency management system.

Nevada Department of Health and Human Services EVV page

New Hampshire

Status: Pending State Requirements   |   Aggregator: To be determined

ClearCare is tracking New Hampshire's progress. If you have any information, please contact us.

New Hampshire Department of Health and Human Services web site

New Jersey - Solution Available/Coming Soon

Status: Solution Available/Coming Soon   |   Aggregators: CareBridge, HHAeXchange

mm_checkboxYou may continue to use ClearCare as your agency management system. Our solution for CareBridge is available and our solution for HHAeXchange is coming soon.

Delaware Medicaid & Medical Assistance Public Information page

New Jersey Department of Human Services Division of Medical Assistance and Health Services provider web site

New Mexico

EVV Model: Closed  |   Aggregator: AuthentiCare

New Mexico has chosen AuthentiCare as its EVV aggregation vendor.

In a Closed Model, the state Medicaid program contracts with a single EVV vendor and mandates that all provider agencies use that vendor’s EVV system.

If you haven't already, you will need to contact AuthentiCare to understand the requirements for compliance.

New York - Solution Available/Coming Soon

Status: HHAeXchange Solution Available, eMedNY Solution Coming Soon

mm_checkboxYou may continue to use ClearCare as your agency management system. Our solution for HHAeXchange is available. Our solution for eMedNY is coming soon.

New York Office of the Medicaid Inspector General Home Health Provider Verification Organizations page

North Carolina - Solution Available

Status: Solution Available   |   Aggregators: HHAeXchange, Sandata

mm_checkboxYou may continue to use ClearCare as your agency management system. Our solutions for Sandata and HHAeXchange are available.

NC Health Information Exchange Authority Information Technology

North Dakota

Status: Pending State Requirements   |   Aggregator: Therap

 

ClearCare is tracking North Dakota's progress.  If you have any information, please contact us.

North Dakota Department of Human Services Providers page

Ohio - Solution Available

Status: Solution Available   |   Aggregator: Sandata

 

mm_checkboxClearCare is integrated with Ohio's aggregator, Sandata. You may continue to use ClearCare as your agency management system.

Ohio Department of Medicaid EVV page

Oklahoma

EVV Model: Closed   |   Aggregator: AuthentiCare

In a Closed Model, the state Medicaid program contracts with a single EVV vendor and mandates that all provider agencies use that vendor’s EVV system.

If you haven’t already, you will need to contact AuthentiCare to understand what is required for compliance.

Oregon - Solution Available/Coming Soon

Status: eXPRS Solution Available, State Solution Coming Soon

 

mm_checkbox

You may continue to use ClearCare as your agency management system. Our solution for eXprs (ODDS Program) is available and our solution for the State System (IHCA Programs) is coming soon.

Oregon Department of Human Services EVV page

Pennsylvania - Solution Available

Status: Solution Available   |   Aggregators: HHAeXchange, Sandata

 

mm_checkbox

ClearCare is integrated with HHAeXchange and Sandata. You may continue to use ClearCare as your agency management system.

Pennsylvania DHS EVV page

Rhode Island - Solution Available

Status: Solution Available   |   Aggregator: Sandata

 

mm_checkboxClearCare is integrated with Rhode Island's aggregator, Sandata. You may continue to use ClearCare as your agency management system.

Rhode Island Executive Office of Health & Human Services EVV page

South Carolina

EVV Model: Closed   |   Aggregator: AuthentiCare

In a Closed Model, the state Medicaid program contracts with a single EVV vendor and mandates that all provider agencies use that vendor’s EVV system.

If you haven't already, you will need to contact AuthentiCare to understand the requirements for compliance.

South Carolina Department of Health and Human Services Medicaid provider web site

South Dakota - Solution Available

Status: Solution Available   |  Aggregator: Therap

 

mm_checkbox  ClearCare has a solution available for South Dakota. You may continue to use ClearCare as your agency management system.

South Dakota Department of Human Services web site

Tennessee

EVV Model: Closed   |   Aggregators: Sandata

In a Closed Model, the state Medicaid program contracts with a single EVV vendor and mandates that all provider agencies use that vendor’s EVV system.

If you have not done so already, you will need to contact your state's aggregator to understand what is required for compliance.

Tennessee Department of Intellectual & Developmental Disabilities EVV FAQs 

Texas

Status: Pending State Requirements   |   Aggregator:Authenticare

ClearCare is tracking Texas' progress. If you have any information, please contact us.

Texas Health and Human Services EVV page

Utah - Solution Coming Soon

Status: Solution Coming Soon   |   Aggregator: State System

 

mm_checkboxYou may continue to use ClearCare as your agency management system. Our solution for Utah is coming soon.

Utah Medicaid web site

Vermont - Solution Available

Status: Solution Available   |   Aggregator: Sandata

 

mm_checkboxClearCare is integrated with Vermont's aggregator, Sandata. You may continue to use ClearCare as your agency management system.

Department of Vermont Health Access Agency of Human Services provider web site

Virginia - Solution Available

Status: Solution Available   |   Aggregators: Change Healthcare, Tellus

 

mm_checkboxClearCare has a solution available for Virginia. You may continue to use ClearCare as your agency management system.

Virginia DMAS EVV web page

Washington - Solution Available

Status: Solution Available   |   Aggregator: Provider One

 

mm_checkboxYou may continue to use ClearCare as your agency management system. Our solution for Washington is available.

Washington State Department of Social and Health Services EVV page

West Virginia - Solution Coming Soon

Status: Solution Coming Soon   |   Aggregator: HHAeXchange

 

mm_checkboxYou may continue to use ClearCare as your agency management system. Our solution for West Virginia is coming soon.

 

West Virginia Bureau for Medical Services EVV page

Wisconsin - Solution Available

Status: Solution Available   |   Aggregator: Sandata

 

mm_checkboxYou may continue to use ClearCare as your agency management system.

Wisconsin DHS EVV page

Wyoming

Status: Pending State Requirements   |   Aggregator: To be determined

ClearCare is tracking Wyoming's progress. If you have any information, please contact us.

Wyoming Department of Health EVV page

Questions about EVV? Have an update about your state? Let us know!

Information about EVV is continually changing. We're keeping this page up to date but if you have any updates about your state that aren't listed here, please let us know! If you have any questions about EVV or how ClearCare can help you prepare, please contact us.

Contact Us About EVV