A free, secure family access portal to keep everyone in the know.
Our founder created ClearCare after personal experience with his aging grandparent who was receiving care 1,500 miles away. Tired of not knowing what was going on in the home, he created the Family Room and gave it away to the agency to eliminate the paper log book. Today, the Family Room provides family members with information on upcoming schedules, the caregiver team, medications, invoices, and even details down to the tasks that were completed during each shift.
Create unlimited logins for family members to access the care calendar, view notes from past shifts, and even pay or split a portion of the bill. Add to-do items and see which caregivers are coming into the home.
The Family Room proves you're focused on the client and the family's needs. Use co-branded marketing tools to show how you're different. The video on this page is an example of a tool that you can use in your marketing or on your web site.
Family Room users can review completed care logs as well as current shifts in real time, including task updates and voice commentary by the caregiver.
Keep all parties informed about the scheduled care provided by your agency in a monthly or weekly view.
Give family members the ability to monitor prescriptions and dosage to ensure that everyone is on the same page.
When family members live far apart, the Family Room gives your agency an undeniable differentiator to keep them informed and confident in the services they receive.
When the caregiver clocks out, completed tasks and voice notes are updated. These updates are sent to the care coordinator and to the Family Room.
No more paper invoices! With the Family Room, family members can set up auto-pay or even log in and split the bill online. Family members can see past invoices and update credit card information, keeping your billing process easy to manage.
When family members are updated via the Family Room, fewer calls keep your staff focused.
No additional fees per portal or user. Use with every client.
ClearCare does not charge for the Family Room. The tool is included in the all-in-one monthly fee. Upselling access to the Family Room for users is at the agency’s discretion.
Yes! Anyone with the client's permission can access the secure Family Room online. Keep doctors, social workers, family members, and anyone else on the care team informed.
You may create as many users as you like, but we recommend keeping the list to the "must know" parties involved in the client's care.
Yes! We created this video specifically for ClearCare home care software agencies to use in their marketing to win new business.
The Family Room is built in to ClearCare to keep the agency, caregivers, and the family in touch.
Underneath the video on this page is an embed code that your web developer can use to copy and paste into your HTML file.