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800.449.0645 Caregiver Support

TRUST CENTER

ClearCare is proud to deliver the security & privacy
the home care industry deserves.

HITRUST CSF CERTIFICATION

ClearCare is the only HITRUST CSF certified system in home care.

HITRUST CSF Certified Logo

ClearCare is the first and only technology provider in home care to obtain its HITRUST CSF Certification, an independent 3rd party verification of HIPAA compliance as well as security and privacy practices. The HITRUST Alliance examines and requires compliance on over 300 controls in 19 different areas such as information protection, password management, and access control.

> Certification Letter
> Press Release

SECURITY

How We Protect Your Data

  • All code and infrastructure are actively scanned for known vulnerabilities.
  • A third-party Intrusion Detection System monitors for potential intrusions.
  • Malware detection is installed on all systems.
  • Personally identifiable health data is not shared with third parties without express permission.

Employee Standards

  • All ClearCare employees undergo extensive background checks as part of the hiring process.
  • Before being given access to any internal systems, all employees receive security training from a third party.
  • This training is repeated annually for all employees.
  • All employees receive simulated 'phishing' attacks as part of their ongoing training.

Encryption

  • All data is encrypted on disk using the industry-standard AES-256 algorithm.
  • All data is encrypted in transit using TLS 1.1 certificate based encryption methods.

TRUSTED PARTNERS

The ClearCare platform is integrated with several key partners, who uphold the same standards for security and compliance as we do. We've gone through rigorous testing and conduct ongoing monitoring to ensure ClearCare and its partners are doing their best to protect your data.

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  • Hosts ClearCare's infrastructure
  • Global leader trusted by many Fortune 500 companies
  • Leader in Gartner’s Infrastructure as a Service Magic Quadrant for 7th Consecutive Year

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  • Scans ClearCare code for vulnerabilities
  • Certifications & security at every level - application, network, facilities
  • Leader in Application Security by Gartner Magic Quadrant

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  • Scans ClearCare infrastructure for vulnerabilities
  • Included in Gartner's Market Guide for Cloud Workload Platforms
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  • Performs manual penetration tests
  • Focuses on HIPAA controls for healthcare industry
  • Specializes in AWS penetration testing